Campaigns: Turn First Visits into Lifelong Guests

Overview

Every guest who walks through your door gets a different experience. So why would they all get the same email?

Elyra's Campaigns sends each guest their own message. Not a mail merge with a first name. A genuinely personal message based on what they ordered, what they enjoyed, when they last visited, and what is happening at your restaurant next.

When the system spots that a guest who loves your weekend brunch has not visited in three weeks and you have a special brunch event this Saturday, that guest gets a message about it. Automatically. No one on your team has to think about it.

How It Works

Campaigns are powered by Guest Intelligence. Every visit, preference, and interaction feeds the system. When a trigger fires, whether it is a time-based sequence, a guest behaviour, or an upcoming event at your restaurant, the AI crafts a message that is specific to that guest.

You set the rules and the tone. The AI handles the timing, the content, and the delivery. Every message is unique because every guest is unique.

Key Benefits

• Post-visit follow-ups . Thank guests automatically and invite them back with something relevant to their experience
• Seasonal promotions . Launch targeted campaigns around holidays, events, and seasonal menu changes
• Win-back sequences . Re-engage guests who have not visited recently with a reason to return
• Behaviour-triggered . Every campaign fires based on real guest actions, not arbitrary schedules
• Event-aware . The system flags upcoming events at your restaurant and matches them to guests who would care

Get Started

Define your campaign triggers, set your tone, and Elyra starts reaching out to guests at exactly the right moment. Every message is personal, every campaign is measurable.